SPEAK WITH AN ADVISOR
Start with a clear conversation about your business technology.
Whether you are concerned about cybersecurity, planning a technology change or looking for more reliable ongoing management, the first step is understanding your business and what you need to achieve.
Speak directly with OmekaTech about your current environment, concerns and priorities. We will help determine the most appropriate next step.
Book a Security Assessment →
Business-first technology guidance for Brisbane organisations with 5 - 150 staff.
CONTACT OMEKATECH
PHONE
Call OmekaTech
Email OmekaTech
SERVICE AREA
Brisbane and surrounding areas
MEETINGS
Remote or by appointment
HOW CAN WE HELP?
Choose the option that best matches your situation
Using the appropriate contact path helps OmekaTech understand the urgency and direct your enquiry to the right process.
Speak with an advisor
Discuss a technology concern, future project, security priority or ongoing management requirement.
Start an Advisory Enquiry →
Request an Executive Assessment
Get an independent view of your current technology environment, material risks and recommended priorities.
Request Your Assessment →
Existing client support
Submit support requests through the agreed OmekaTech support channel so they can be recorded, prioritised and tracked.
Access Client Support →
TIME-SENSITIVE CONTACT
Urgent cyber incident
If you suspect an active compromise, loss of access, fraudulent email activity or another urgent security event, contact OmekaTech directly.
View Urgent Contact Guidance →
PROTECT SENSITIVE ACCESS INFORMATION
Please do not include passwords, authentication codes or other sensitive access information in website forms or ordinary email.
TELL US ABOUT YOUR BUSINESS
Start the conversation.
Provide a brief overview of your organisation and what prompted your enquiry. OmekaTech will review the information and contact you to discuss the most appropriate next step.
WHAT HAPPENS NEXT
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We review your enquiry
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We contact you to understand the situation
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We agree the most appropriate next step
This enquiry form is for advisory and new-business conversations. Existing-client support and urgent cyber incidents should use the dedicated contact paths above.
ADVISORY ENQUIRY
Tell us how we can help.
Provide enough information for us to understand the reason for your enquiry. You do not need to provide detailed technical information at this stage.
Submitting this form does not create a support or emergency-response agreement.
START WITH YOUR PRIORITIES
You do not need to know which service to ask for.
Begin with the business issue, decision or concern. OmekaTech can help identify which combination of advice, assessment, project work or ongoing management is appropriate.
Technology direction and investment
Clarify priorities, costs, providers, projects and the technology decisions required to support the business.
Microsoft 365 and cybersecurity
Discuss identity, email, devices, administrator access, information protection and practical security improvements.
Technology strategy and change
Plan business-system changes, cloud adoption, provider transitions, technology budgets and future capability.
Continuity and recovery
Review important dependencies, backups, recovery arrangements and the ability to continue critical operations.
Ongoing management and support
Discuss structured user support, monitoring, device management, Microsoft 365 administration and provider coordination.
Independent review and oversight
Plan business-system changes, cloud adoption, provider transitions, technology budgets and future capability.
NOT SURE WHERE TO BEGIN?
If you are uncertain where to begin, the Executive Technology and Security Assessment provides a structured starting point.
Explore the Executive Assessment →
A SIMPLE NEXT STEP
From enquiry to a clear direction.
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We review your enquiry
OmekaTech reviews the information provided to understand the organisation, the nature of the request and any apparent urgency.
We contact you
George or an appropriate OmekaTech representative contacts you to clarify the situation and arrange an initial discussion where appropriate.
We identify the right starting point
The next step may be an Executive Assessment, advisory meeting, defined project, support discussion or referral to another specialist.
The scope is agreed
Before chargeable work begins, the intended scope, responsibilities, relevant costs and immediate next actions are discussed and documented where appropriate.
01
We review your enquiry
OmekaTech reviews the information provided to understand the organisation, the nature of the request and any apparent urgency.
02
We contact you
George or an appropriate OmekaTech representative contacts you to clarify the situation and arrange an initial discussion where appropriate.
03
We identify the right starting point
The next step may be an Executive Assessment, advisory meeting, defined project, support discussion or referral to another specialist.
04
The scope is agreed
Before chargeable work begins, the intended scope, responsibilities, relevant costs and immediate next actions are discussed and documented where appropriate.
NO AUTOMATIC COMMITMENT
The initial conversation is intended to determine fit and direction. It does not require you to commit to an ongoing service.
EXISTING OMEKATECH CLIENTS
Use the agreed support channel so your request can be tracked.
Existing clients should submit technology-support requests through the support portal, ticketing email address or telephone escalation process defined in their service agreement.
Support portal
Use the OmekaTech client support portal to create, update and review support requests.
Open the Support Portal →
Ticketing email
Send non-urgent support requests to the agreed support email address so the request is recorded automatically.
Email Client Support →
BUSINESS-IMPACTING ISSUE
Urgent escalation
Use the telephone or escalation process documented in your service agreement for urgent business-impacting issues.
Website enquiries are not support tickets
The general contact form is not continuously monitored as a support queue. Submitting a website enquiry does not apply the response arrangements or priorities defined in an existing client service agreement.
YOUR SERVICE AGREEMENT APPLIES
Support hours, response priorities, after-hours arrangements and included services are defined in the applicable client agreement.
POTENTIAL SECURITY INCIDENT
If you believe an account or system is actively compromised, act promptly.
Examples may include an unexpected loss of Microsoft 365 access, suspicious mailbox rules, fraudulent messages sent from a business account, unfamiliar administrator changes, ransomware or evidence that sensitive information has been exposed.
REPORTING A POTENTIAL ACTIVE INCIDENT
Contact OmekaTech using the published telephone number and clearly explain that you are reporting a potentially active cyber incident.
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Contact OmekaTech directly
Use the published telephone number and clearly explain that you are reporting a potentially active cyber incident.
02
Do not continue using a suspected account
Where practical, stop using the account or device suspected of being compromised until appropriate guidance is received.
03
Preserve relevant information
Do not deliberately delete suspicious messages, alerts, logs or other potential evidence unless instructed as part of containment.
04
Use a safe communication method
If business email may be compromised, use a known-safe telephone number or another trusted communication method.
INCIDENT-RESPONSE AVAILABILITY
OmekaTech cannot guarantee immediate availability or successful recovery. Incident-response availability, scope, responsibilities and charges depend on the circumstances and must be confirmed.
PROTECT YOUR CREDENTIALS
Never provide a password or multifactor authentication code to an unexpected caller, email sender or website form.
EXPERIENCED TECHNOLOGY LEADERSHIP
Speak directly with someone who understands the wider business environment.
OmekaTech is led by George Economous, a Brisbane-based business technology advisor with more than three decades of experience across Microsoft technologies, cybersecurity, infrastructure, business systems and operational technology management.
That experience includes 19 years leading technology within a multi-site organisation and remaining accountable for the systems, providers and decisions supporting day-to-day business operations.
Business-first perspective
The conversation begins with business requirements, risks and intended outcomes rather than a predetermined product.
Clear communication
Technical concerns are translated into business impact, practical priorities and decisions leadership can understand.
Connected experience
Advice considers Microsoft 365, cybersecurity, devices, systems, continuity, providers and technology strategy as connected responsibilities.
Direct accountability
Clients have access to an experienced advisor who understands the wider environment and remains involved in agreed outcomes.
30+ years
Working with business technology
19 years
Leading technology within a multi-site organisation
Since 2007
OmekaTech supporting business technology
Meet George and learn about OmekaTech →
FREQUENTLY ASKED QUESTIONS
Contacting and working with OmekaTech
What happens after I submit the contact form?
OmekaTech reviews the information to understand your organisation, the nature of the request and the appropriate next step. We will contact you using the details provided where the enquiry is within our service scope.
How quickly will OmekaTech respond?
General enquiries are reviewed during normal business operations and answered as soon as practical. The contact form is not an emergency-response service. Existing-client response arrangements are defined by the applicable service agreement.
Does the initial conversation cost anything?
A brief initial conversation to understand the enquiry and determine the appropriate next step does not normally involve a charge. Assessments, detailed advice, technical investigation, project work and support services may require an agreed paid scope.
Do you provide one-off technology advice?
Yes. OmekaTech can provide an independent assessment, defined advisory engagement or project without requiring an ongoing management agreement. The appropriate scope depends on the issue and the information required.
Can OmekaTech work with our existing IT provider?
Yes. OmekaTech can provide independent advice, security expertise, project oversight or technology leadership while working alongside an existing IT provider, internal staff and software vendors. Responsibilities and communication paths are clarified at the beginning.
Do you provide support to home users?
OmekaTech is focused primarily on business technology environments. Personal computer repairs, residential internet support and isolated home-technology issues may fall outside the normal service scope.
Should I send passwords or administrator details with my enquiry?
No. Do not enter passwords, authentication codes, recovery information or sensitive access details in a website form or ordinary email. If authorised system access is required for agreed work, OmekaTech will arrange an appropriate secure process.
Should I use this form for an active cyber incident?
No. Do not rely on the general enquiry form for an urgent incident. Contact OmekaTech directly using a known telephone number and clearly explain that you believe a security incident is active. Availability and response scope must be confirmed.